Our company may be the only Hamptons business that hasn't done work for Billy Joel. I've laughed to myself countless times at the mention of this celebrity client in the Hamptons. Every architect, luxury home builder, plumber, carpenter, interior designer, and painter has said he...
It can be a daunting task to entrust someone to create a backyard paradise for you. How can you find someone reliable, reasonably priced that can deliver on time and exceed your expectations? The lifeblood of any superior business is referrals. Nothing beats a firsthand,...
Retailers from Target to Tiffany's prepare for Black Friday. UPS, Fed Ex, and Amazon systemically prepare for the seasonal holiday rush. Amazingly enough, Fed Ex and UPS deliver nearly 6.5 billion packages per year. The Hamptons holiday rush is far different. Choosing the proper contractor...
[caption id="" align="aligncenter" width="640"] Each night we would stop in for a Grappa nightcap and Antonio was there to greet us with a smile. (Courtesy Photo)[/caption] You may have clicked on Hamptons or North Fork real estate or Googled swimming pools to find this article. You'll...
[caption id="" align="alignleft" width="640"] From a frog to a prince, old vinyl pools are removed and replaced with luxury gunite pools and spas. (Photo: CP Complete, Stacy Wickham Photography)[/caption] December 21, 2012, came and went and the world did not end. Fortunately, many believe that the...
I was having a discussion with a good friend of mine about perception and reality. He made the often cited reference to two realities. He said that I have my reality and you have yours. I explained that I am of the opinion that there...
Service, as defined by Webster, is "an act of kind assistance." In the Hamptons there can be arrogance among service companies, especially swimming pool service companies. I've seen it for over 30 years. When I first began performing swimming pool service, I'd frequently meet clients before...
What Goes Around Comes Around - Watch your thoughts, for they become words. Watch your words, for they become actions. Watch your actions, for they become habits. Watch your habits, for they become character. Watch your character, for it becomes your destiny. If you are a...
Real Estate professionals continue learning their craft well beyond their first years in the business. Brokers keep up with the latest changes in zoning, mortgage rates, comps, and market trends. Imagine if you represented a client who was buying a home and quoted information from...
I received some wonderful feedback on an article I wrote for Hamptons.com earlier this year. The topic was "The Power of We" and the practices of business as outlined the brilliant book written by Jonathan Tisch. Seemingly the polar opposite of "The Power of We" is...